To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return an item?
- Enter your order number and email address in the fields above and click Start.
- Follow the instructions and select the items you want to return.
- You will get a confirmation email with the shipping guidelines once the return request is approved.
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition.
- For clothing, unwashed and unworn.
- In the original packaging.
Free gifts or promotional items are not returnable!
Are there any fees for returning items?
- There is a warehouse restocking fee when returning items.
- Original shipping charges are non-refundable.
- You may be responsible for the charges of the return shipping.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied or funds returned according to the original method of payment, within 10 working days.